Refund & Return Policy

At TTGift your happiness is important to us, so all of our products come with a 30 Day 100% Happiness Guarantee. If you are not happy with your purchase within 30 days of receiving it, we will do our best to make sure you are happy with our resolution.

Any refunds will be credited back to the original payment method, typically within 3-5 business days

OUR RETURN POLICY & OUR PLEDGE TO YOU
Our refund policy is pro-customer.

Each customer is covered by our 100% happiness guarantee.

If the item you ordered doesn't materially match the description or is defective, and your payment is eligible, we’ll reimburse the full cost of eligible purchases paid.

Due to our products are made-to-order, order cancellation is only allowed up to 48 hours after your order was placed/item has been processed/shipped.

For orders shipped to the wrong address due to a customer inputting the incorrect address, the customer must cover 50% of the cost of ordering replacement items so please be extremely careful when entering your shipping address.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering TTGift and if you have any questions, please don't hesitate to contact us !